I'm still very happy with my ASUS WiFi mesh system, but I was also annoyed because I had a brand new router from D-Link in my closet, which didn't work as expected. Therefore I pulled myself together and created a support case at D-Link. My immediate opinion was that I must have overlooked a setting causing my Skype calls to fail. Furthermore, the connect button for the L2TP connection didn't work. To connect the L2TP, I had to reboot the router.<\/p>\n\n\n\n

A week after I created the support case, I finally got a reply. They wanted to let me know that they were sorry for the long wait and that they would start looking at my case. A couple of days later they told me that they couldn't reproduce my problem with Skype. They asked if they could have a copy of my configuration, which I send them. The next message from D-Link said that they were able to reproduce the problem with Skype with my configuration file.<\/p>\n\n\n\n

The next step was that they got permission to use my configuration for further troubleshooting and use it for creating a new firmware version. A week later, they send me a beta version of a new firmware that I should test. And now everything works.<\/p>\n\n\n\n

I must say that I'm very impressed by the support from D-Link. Of course, it took some time to correct the problem, but they did it. And since it appears that no other customer than me has reported the problem I think it is incredible that they spend so much time on my problem. I felt that they took me seriously, and I'm not afraid of recommending D-Link products or buying their products the next time.<\/p>\n\n\n\n

\"Christmas — I hope that the real birds aren't buried underneath the snow (the artificial birds are the glowing spots in the snow)<\/figcaption><\/figure><\/div>\n<\/body><\/html>","protected":false},"excerpt":{"rendered":"
Jeg er stadig utrolig glad for mit ASUS mesh system, men det irriterede mig grusomt, at jeg havde en næsten splinterny router fra D-Link stående, som ikke virkede efter hensigten. Derfor tog jeg mig sammen og oprettede en supportsag hos D-Link. Min umiddelbare holdning var, at jeg må have overset en indstilling, som gjorde, at […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[26,167,168,23,21],"class_list":["post-176","post","type-post","status-publish","format-standard","hentry","category-nyheder-2021","tag-d-link","tag-netvaerk","tag-network","tag-wi-fi","tag-wifi"],"_links":{"self":[{"href":"https:\/\/blackpanther.dk\/wp1\/en\/wp-json\/wp\/v2\/posts\/176","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blackpanther.dk\/wp1\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blackpanther.dk\/wp1\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blackpanther.dk\/wp1\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blackpanther.dk\/wp1\/en\/wp-json\/wp\/v2\/comments?post=176"}],"version-history":[{"count":4,"href":"https:\/\/blackpanther.dk\/wp1\/en\/wp-json\/wp\/v2\/posts\/176\/revisions"}],"predecessor-version":[{"id":1366,"href":"https:\/\/blackpanther.dk\/wp1\/en\/wp-json\/wp\/v2\/posts\/176\/revisions\/1366"}],"wp:attachment":[{"href":"https:\/\/blackpanther.dk\/wp1\/en\/wp-json\/wp\/v2\/media?parent=176"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blackpanther.dk\/wp1\/en\/wp-json\/wp\/v2\/categories?post=176"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blackpanther.dk\/wp1\/en\/wp-json\/wp\/v2\/tags?post=176"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}