Apparently, insurance cases take a long time. A couple of months ago my floor in my living room got some deep scratches. It happened as a company was repairing my chair and therefore it was their insurance company that had to pair for the repair. The first mail with instructions about what I had to do arrived very fast.

I had to get two assessments on what it would cost to repair the damage done to the floor. I don't know that many craftsmen so I called the company that I used when I had to get a new floor in the kitchen and dining room. The conclusion was that the scratches were so deep that they wouldn't be able to repair the floor if it should look nice afterward. That is, I had to get a new floor.

I didn't know who else to contact. First of all, I don't like wasting other people's time and, secondly, I just wanted to hire the company that I already knew for the job. On the other hand, I understand why the insurance company wants two assessments but who should I choose as craftsman no. 2?

I decided to ask the first craftsman if he knew someone who would do a great job and thereby getting assessment no. 2. I didn't want someone where the result wouldn't be good.

The second craftsman looked at my floor, and the conclusion was the same: A new floor. Phew, in some regard I'm happy they agree on the course of action, but on the other hand, it's a lot of work because the living has to be emptied.

After sending the two assessments and four pictures to the insurance company, I have finally gotten a mail stating that I can hire the cheapest craftsman to replace the floor, and they will pay the bill. I have written to the two craftsmen about the answer from the insurance company, and I'm now waiting for the first craftsman to let me know when they have time to replace the floor.

Meanwhile, I have to figure out how I can empty the living room. Not the easiest task when you have to do it by yourself.